browser doesn’t have Silverlight, HTML5, or HTML4 support.

  • Resolved garyartista

    (@garyartista)


    5 years, 1 month ago

    On the Add Gallery/Image page I get the following error message: ?browser doesn’t have Silverlight, HTML5, or HTML4 support. ?I can not upload images.

    I have verified compliance with PHP version 7.3 or greaterMySQL?version 5.6 or greaterHTTPS supportThe mod_rewrite Apache moduleConfirm with your hosting provider that you have set in your installed php.ini file:PHP Safe Mode turned OFF

    My host is biz.nf ?I do not know what operating system they are using. ?I am using Ubuntu Budgie 18.04. ?I get the same error message in Chrome and Firefox.

    I have disable all plugins and switched to the 2020 theme, all with no effect.

    I have used this plugin for years. ?I just removed and reinstalled it. ?Version 3.2.23

    Please let me know if there is anything I can do to make the plugin work again.

    thanks

    gary

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @garyartista,

    Can you please check the other thread that you have opened regarding the same issue where we have replied asking you to re-submit the issue report?

    Thanks!

    Thread Starter garyartista

    (@garyartista)

    I am getting confused about what I have posted where. I will look for the other one. Should I mark this as resolved so we know which is which.

    gary

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @garyartista,

    Sorry but we aren’t allowed to include links to any other threads due to www.ads-software.com rules.

    You’ve opened a similar thread ( entitled “Nextgen runtime exception” recently and it already has 2 pages of communication with our support agents so I will just close this current one as duplicate the current one being less relevant.

    • This reply was modified 5 years, 1 month ago by Mihai Ceban.
    Thread Starter garyartista

    (@garyartista)

    good. Sorry about the boo boo.

Viewing 4 replies - 1 through 4 (of 4 total)
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