Browser problems

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Icegram

    (@icegram)

    Hi,

    Please provide your site url where the popup is live, so we can check it from our end.

    Thanks,
    Nishit Shah
    Team Icegram

    Thread Starter opinio

    (@opinio)

    Hi,

    Here is the url:

    https://www.copcha.com

    Thanks

    Plugin Author Icegram

    (@icegram)

    Hi,

    Thank You for noticing this issue and Sorry for the inconvenienced caused.
    Because of the font loading issue from Popup convert theme it is not appearing on your site.

    Please contact us on our support system from here.
    So we can provide you the fix and we also ensure you that we will add this fix in our next release version.

    For time being you can change the Popup theme so it will start appearing on your site.

    Thanks,
    Nishit Shah
    Team Icegram

    Thread Starter opinio

    (@opinio)

    OK

    I have contacted from the link you gave me and waiting for your reply.

    Thanks.

    Plugin Author Icegram

    (@icegram)

    Hi,

    We have provided the fix to you through our support system.
    So please check and let us know how it goes.

    Thanks,
    Nishit Shah
    Team Icegram

    Plugin Author Icegram

    (@icegram)

    Hi,

    We are closing this ticket as the issue has been resolved.

    Thanks,
    Nishit Shah
    Team Icegram

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Browser problems’ is closed to new replies.