Browser window does not auto scroll to top – checkout page

  • Resolved Samuel222

    (@samuel222)


    1 year, 3 months ago

    Hi, browser window does not auto scroll to top of login form on clicking “Please log in” link when already registered user tries to checkout. It is very disappointing for customers.

    Please how canI repair it? Is there any possibility to add some code which will force scroll the page to top?

    Thank you.

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @samuel222,

    Thank you for reaching out!

    Hi, browser window does not auto scroll to top of login form on clicking “Please log in” link when already registered user tries to checkout. It is very disappointing for customers.

    Could you please attach a screenshot of your Accounts & Privacy settings page in WooCommerce → Settings?

    If you don’t already have a screenshot service installed, here are a few free options: 

    It would be great if you could attach a copy of your system status as well. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
  • The topic ‘Browser window does not auto scroll to top – checkout page’ is closed to new replies.