BruteProtect Dashboard not available

I’m experiencing the same issue. I only have it installed and activated on one site. I can see the info on my.bruteprotect.com, but I get the “dashboard not available” message in the admin area on my site.

Hello,
This issue usually means one of two things. a) your api key somehow got mixed up, or b) your site is having trouble connecting to our api.

can you both post URLs to the sites that are giving you trouble?

Thanks.

My problem site is uplga.org, the other 3 sites that are working are on the same server (all on my hostgator shared hosting account).

Incidentally, I’m having problems connecting to https://my.bruteprotect.com/ at the moment. Receiving the Application Error screen again with message:

An error occurred in the application and your page could not be served. Please try again in a few moments.

If you are the application owner, check your logs for details.

Thanks, Steve

My site is https://jonathanjeter.com.

When I log in to my.bruteprotect.com it shows that I have blocked attacks, but when I click the plus sign it keeps loading and won’t show any information.

Thanks.

Thanks for your reports. We are no longer supporting the services on MyBruteProtect.com as we are focusing on implementing and improving these features on the Jetpack plugin. Check out what’s new in Jetpack 3.3

Fear not, BruteProtect will still continue to protect your site from brute force attacks as BruteProtect Shield does not require a connection to MyBruteProtect.com. But as of Dec 23 2014, no new sites will be connected to MyBruteProtect.com. And as of Feb 2015, we will be closing MyBruteProtect.com all together.

Thanks for using My.BruteProtect

swatson, the Application Error screen has been happening lately due to server load. we are working on fixing it so that our servers continue to function optimally until we close the services.