• Resolved hoogdesignsupport

    (@hoogdesignsupport)


    Hi!

    We have used this plugin for a while now for a community website of a client of ours. However, since last week the group invitations screen is broken when we use templates from the plugins. When we disable the plugin, or use the default BuddyPress templates it works normally.

    Any way to fix this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support john

    (@johnweru)

    Hey there,

    Sorry about the issue

    In this case, please send us your system info. You can find it in under Elementor → System info. Please use Pastebin to paste it and send it to us.

    We look forward to your reply.

    Kind Regards

    John

    Thread Starter hoogdesignsupport

    (@hoogdesignsupport)

    Hi! Thanks for the quick reply. Here is the link:
    https://pastebin.com/Y73sssA6

    Thanks!

    Plugin Support john

    (@johnweru)

    Hey there,

    Sorry about this issue.

    I will notify the development team about this issue so that it is resolved.

    Once again apologies for the inconvenience that this has caused.

    Kind Regards,

    John

    Plugin Author StaxWP

    (@staxwp)

    Hello, I tried to replicate the issue but I don’t see anything wrong. Can you put a screenshot with the error that you get? Thanks

    Thread Starter hoogdesignsupport

    (@hoogdesignsupport)

    Hi! Apologies for the late reply, busy week! I have posted a screenshot here:
    https://prnt.sc/BOBP20MsX_W9

    I hope this will clear up some things ??

    Thanks

    Plugin Author StaxWP

    (@staxwp)

    Hi, You need to have some friends to invite that are not in the group. Can you please test that? Thanks

    Thread Starter hoogdesignsupport

    (@hoogdesignsupport)

    Hi,

    Yes we have tested it, the functionality works just fine, the problem however, is that the positioning (and therefore styling, due to not being in the correct element) is completely off.

    Kind regards

    Plugin Contributor George Tudor

    (@geowrge)

    Hi. What Buddypress version are you using? Are you using any other Buddypress related plugins?

    • This reply was modified 2 years, 6 months ago by George Tudor.
Viewing 8 replies - 1 through 8 (of 8 total)
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