Bug

  • Resolved Alex

    (@vactionpro)


    2 years, 1 month ago

    Bonjour,

    Hier lors de la création d’un nouveau site j’ai rencontré un bug avec forminator plusieurs fois.

    J’ai crée un formulaire simple pour un contact simple mais dès que je rajouter le menu séléctif le formulaire ne voulait pas s’enregistrer et afficher un message d’erreur.

    Avez-vous eu un signalement à ce sujet ? Travaillez vous dessus actuellement ?

    Dans l’attente de vos commentaires.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @vactionpro

    I hope you’re well today!

    It shouldn’t be happening but it’s not any known/identified bug. If it is a bug – it would be related to either some additional aspects of form configuration or to some specifics of the site.

    We’ll need to check it so would you please export and share the form in question so we could test it?

    To export the form:
    – go to the “Formiantor -> Forms” page and use “Export” option from the menu under the little “gear” icon next to form
    – put export code at pastebin.com service or upload exported file to your Google Drive, Dropbox or similar file storage
    – then post direct public link to it in response here

    Note: this will only share form template and settings with us; any submission data will not be included.

    Once we get the form, we’ll be able to test and check it on our end and see what to do next to get it solved for you.

    Best regards,
    Adam

    Thread Starter Alex

    (@vactionpro)

    Bonjour @wpmudev-support8 merci pour ton retour

    Tu trouvera le fichier exporter sur ce lien:
    https://drive.google.com/file/d/1NegURh0qK8kv0RqqHjjx-x_KrqP5FNaU/view?usp=sharing

    Je te laisse revenir vers moi, merci

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @vactionpro,

    I hope you are doing well today!

    Our support is in English language only, you can use online translator such as Google Translate, so that we can understand each other and help you better on the issue.
    Please refer to : https://wpmudev.com/docs/getting-started/getting-support/#support-in-english-only

    Kind regards,
    Zafer

    Thread Starter Alex

    (@vactionpro)

    Hi @wpmudevsupport15

    Hello,

    Yesterday when creating a new site I encountered a bug with forminator several times.

    I created a simple form for a simple contact but as soon as I added the selective menu the form did not want to register and display an error message.

    Did you get a report on this? Are you currently working on it?

    Waiting for your comments.

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @vactionpro,

    To check this issue, I imported the form to a test website but was unable to notice any problems. Can you please share a screenshot of the error at your end to better understand it?

    We look forward to hearing back from you and resolving this issue as soon as possible.

    Kind Regards,
    Nebu John

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @vactionpro ,

    We haven’t heard from you for some time now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 6 replies - 1 through 6 (of 6 total)
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