BUG!! Cannot upload / change profile images

  • Resolved candy2012

    (@candy2012)


    7 years, 3 months ago

    Since I installed this plugin I am running into bug after bug ….

    Now I see that on the https://mysite.com/pm_profile/ it is IMPOSSIBLE to upload ANY image!
    Impossible to upload cover photo, IMPOSSIBLE to upload profile photo!

    SO NOTHING GETS UPLOADED!!!!!!

    Now what?

    Is this plugin working at all ?!?! Or is it just an early alpha version !?!??!?!?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor profilegrid

    (@profilegrid)

    Hello candy2012 (@candy2012),

    Thanks for reporting this. The release was tested before going live. Right now we are looking into the issues reported by you and reviewing everything. We may need little more information from your side. This will help us replicate, diagnose and fix any issues faster.

    1. Name of the WordPress theme you are using.
    2. The version from which you updated to current release.

    Meanwhile, we are working on other things you have reported. Appreciate your patience and cooperation.

    Thread Starter candy2012

    (@candy2012)

    Hi,
    I am using the alchem https://www.ads-software.com/themes/alchem/ theme, latest version WP
    Updated from the previous version of your plugin … but it did not work (could not upload /modify prodile images) with that one either ??

    Hope you manage to sort it out as otherwise the whole thing makes no sense ??

    Thx

    Thread Starter candy2012

    (@candy2012)

    I found something odd … if I look in the generated code on the profile page
    I see for the cover image in frontend under mysite.com/pm_profile/ something like this

    <img src="https://mysite.com/wp-content/plugins/profilegrid-user-profiles-groups-and-communities/includes/../public/partials/images/default-cover.jpg" />

    which is obviously the WRONG path!

    Should output smth like

    <img src="https://mysite.com/wp-content/plugins/profilegrid-user-profiles-groups-and-communities/public/partials/images/default-cover.jpg" />

    Soooo, can it be that you just used the wrong path somwhere ?!?
    Unfortunately I cannot figure from which file exactely the error is coming from …

    Also, in that popup that opens and where we are supposed to update the image, clicking on “cancel” does nothing …. seems like a CSS / javascript bug

    Plugin Contributor profilegrid

    (@profilegrid)

    Hello candy2012 (@candy2012),

    Thank you for your patience. We released a patch today that should fix this issue. If the problem still persists, would it be possible for you to check any JS errors in your browser console and share with us?

    Both image URLs are same, although generated differently (relative and absolute) linking same resource. Therefore, that should not create any problems.

Viewing 4 replies - 1 through 4 (of 4 total)
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