• Conditional rules are occasionally (frequently) duplicating or deleting themselves on fields, or sometimes forgetting what the latest condition value is and resetting back to a previous value; all causing the condition to not work properly. I cannot seem to find a cause pattern or reason for why they are doing this, it appears spontaneous and random.

    This happens in both the local and live environment. WordPress and all plugins are up to date. I use the latest Firefox browser.

    Screenshot of a duplication: https://codebird.ca/duplicate.JPG

    This is becoming increasingly frustrating as my forms are fairly long and editing fields is pretty tedious, I’m having to go back and fix conditionals almost every time I make any kind of edit.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @nyrroc,

    I’m sorry to hear that you’ve experienced issues with our conditional fields.
    What version of the Ultimate member you have installed?
    Can you please make sure that you have set WP memory limit to at least 128M.
    If you have long forms you can also try to increase PHP max input vars value to e.g. 3000 and see if it helps.

    Regards.

    Thread Starter nyrroc

    (@nyrroc)

    Thanks for your reply. I’m using version 2.0.49 of Ultimate Member. I’ve now increased the memory limit and max input vars and will let you know if the problems persist in the near future. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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