[Bug] Current version crashes out the new post page

  • Resolved babytommy

    (@babytommy)


    6 years, 1 month ago

    I was trying to create a new post, and the page was failing to load, and even firefox threw up errors saying a script was slowing down the page.

    I decided to debug and deactivate each plugin to see what the cause was… and as soon as I deactivated the gallery plugin it loaded straight away.

    Still not sure is one of my other plugins is conflicting with it… but here is a list of my current plugins.

    Plugins Page Screenshot

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter babytommy

    (@babytommy)

    Update… Turns out the loading bug is caused by a conflict of “Simple Link Directory – Lite” (Which only updated very recently) and the Gallery…

    I’m just about to head over to there forum now and tell them about the issue.

    Thread Starter babytommy

    (@babytommy)

    Just looked at the support forum here… It would appear many people are having issues with this new version, and I’ve been in talks with the dev team of Simple Link Directory – Lite, and they’ve had a few people mention issues since your latest update, and many have had conflicts with other Addons now as well

    Hi @babytommy

    Apologies for the late response.

    We want to take a closer look at the problem you are having with “Simple Link Directory – Lite” and NextGen Gallery. We may need to deactivate plugins and switch the theme while troubleshooting temporarily. Would you feel OK with that? If so, please send us a bug report here: https://www.imagely.com/report-bug, refer back to this forum thread and let them know Gaby referred you.

    – Gaby

    Thread Starter babytommy

    (@babytommy)

    just switched theme to 2019 and deactivated all plugins (besides ssl as that would break the site) and if I enable both the gallery and the links one it has issues loading the new post page… and if I de-activate either it loads fine.

    I tried to get to the report bug page, but it’s not loading

    Thread Starter babytommy

    (@babytommy)

    OK, it’s fixed… I tested on chrome and worked fine, and as I was filling in the form it asked if i’d cleared site cache… and as soon as I did… boom, worked.

    Not sure why clearing cache fixed it, but I’m guessing it was trying to run a cached version of one of the scrips on that page… This could also be a fix for others expiriancing “conflicts”.

    @babytommy Try to open the submenu “featured image” in Gutenberg – my editor crashes immediately, even if I emptied the cache before?

    Thread Starter babytommy

    (@babytommy)

    Yep… that crashed it!
    Disabled the link plugin and works fine now… I’m guessing this is what cause the problem, if I had to guess there’s something in the coding for that part that’s causing issues

    • This reply was modified 6 years, 1 month ago by babytommy.
    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi,

    We would appreciate if any of you could submit the site’s details using https://www.imagely.com/report-bug/ form for us to have a closer look at the problem.

    Thanks in advance,
    Mihai

    Thread Starter babytommy

    (@babytommy)

    Just submitted the bug report now.

    Same bug shows with my site too. As soon as I hit New or Edit Post the browser RAM usage goes through the roof and crashes the browser (Chrome) or hangs (Firefox).
    I disabled my plugins one by one, and the issue resolved when I disabled NextGEN Gallery. I’m gonna report this at https://www.imagely.com/report-bug/

    I have similar problem. After last update I can’t start new topic. I get this error:

    Backend fatal error: PHP Fatal error: Call to undefined function fastcgi_finish_request() in /wp-content/plugins/nextgen-gallery/nggallery.php on line 97\n, referer: https://www.spo-radovljica.si/

    When I disable plugin everything is ok.

    Thread Starter babytommy

    (@babytommy)

    All good now, the new update fixed my issue.

Viewing 12 replies - 1 through 12 (of 12 total)
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