Bug: Deposit Photos does not return results

  • Resolved Clifford Paulick

    (@cliffpaulick)


    3 years, 9 months ago

    I connected multiple providers and all I tried worked except Deposit Photos, saying “No images have been found”

    Screenshot: https://share.getcloudapp.com/GGuWxRqq

    Notes:
    – it shows Pixabay (somehow got set as my Default), not Deposit Photos, and this might point to the issue
    – the “Provider” label above the drop-down has a styling bug
    – providers I did not connect/enable are still showing in the drop-down
    – the Default (Pixabay in my case) is displayed as the first option but then Pixabay is displayed below as a separate option as well

    Hopefully this feedback can help improve the service as well as the UI.

    tyvm for your efforts.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor ionut.calara

    (@ionutcalara)

    I just tested it, and it works on a default install. https://share.getcloudapp.com/geugJmBm Please try again with a different search terms and let me know. If it still doesn’t work, you can reach out via stockpack.co/contact and I will take a closer look.

    In regards to the notes, the text mentioned there is taken based on the results returned. This is because that provides credit, and it is actually taken from the results link, not based on the dropdown. It’s a little strange, but since you had no results that is why it showed the previous search provider there.

    Even if you do not connect a provider they will show up in the dropdown, because you can still search and download images for testing purposes.

    For the styling, unfortunately, a lot of plugins might overwrite CSS in the admin that breaks the style. We do our best to ensure compatibility but we will need to be able to replicate the issue. Reach you via stockpack.co/contact and I will take a closer look.

    The default will show up twice because of the way this is set up. WordPress has no clue what is the default provider. Also, that list is not from the API, to avoid extra calls. It’s a little bit strange, but this was done to avoid extra server queries and speed up the overall experience.

    Thread Starter Clifford Paulick

    (@cliffpaulick)

    I tried Deposit Photos again and it’s working now. tyvm.

    Plugin Contributor ionut.calara

    (@ionutcalara)

    Hi @cliffpaulick, can you please reach out via stockpack.co/contact so I could have a closer look?

    Thread Starter Clifford Paulick

    (@cliffpaulick)

    Done. thanks for the attention.

Viewing 4 replies - 1 through 4 (of 4 total)
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