• Resolved villenoeil

    (@villenoeil)


    Bonjour,

    Depuis la mise à jour du plugin, je n’arrive plus à uploader mes avis.
    J’ai un message dans l’admin qui indique : “Vous avez une erreur en essayant d’exécuter ce plugin. Merci de mettre à niveau tous les plugins de Trustindex et si l’erreur persiste toujours envoyer le contenu du journal d’erreur du serveur Web et le contenu de l’onglet Dépannage au support!”. Lorsque je tente de “dépanner”, rien ne semble anormal. Pouvez-vous me venir en aide?

    Merci ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    Same here.

    Thanks.

    Plugin Support liditrudex

    (@liditrudex)

    Hi @overylewdeneliva !

    Please send us your Troubleshooting tab!
    We need to see the problem!

    Feel free to write us, if you need further assistance,
    Lídia
    Trustindex

    Plugin Support liditrudex

    (@liditrudex)

    Hi @villenoeil !

    Please send us your Troubleshooting tab!
    We need to see the problem!

    Feel free to write us, if you need further assistance,
    Lídia
    Trustindex

    Plugin Support liditrudex

    (@liditrudex)

    Hi @villenoeil !

    The JS file is not loaded for some reason. Please try deleting the cache and check whether Wp Rocket or Yoast stops Trustindex.

    Feel free to write us, if you need further assistance,
    Lídia
    Trustindex

    Plugin Support liditrudex

    (@liditrudex)

    Hi @overylewdeneliva !

    The JS file is not loaded for some reason. Please try deleting the cache and check whether Wp Rocket or Yoast stops Trustindex.

    Feel free to write us, if you need further assistance,
    Lídia
    Trustindex

    Hi Lidia,

    Now it seems to be working again, at least the error message no longer appears. We didn’t have to do anything. Thanks!.

    Plugin Support liditrudex

    (@liditrudex)

    Hi @villenoeil !

    Please update the plugin to the 9.2 version.
    It will solve this issue!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    • This reply was modified 2 years, 8 months ago by liditrudex.
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Bug depuis la mise à jour 9.1’ is closed to new replies.