Bug: Duplicate Google Pay button on checkout page

  • Resolved Nabeel

    (@nabeelshikder)


    4 years, 10 months ago

    Hi,

    I added the following line to functions.php to add the Payment Request Button to checkout page, as per documentation:

    add_filter( 'wc_stripe_show_payment_request_on_checkout', '__return_true' );

    This is working for ‘Default’ and ‘Buy’ type buttons, but with the new ‘Branded’ option, it is bizarrely displaying the Google Pay button twice – one on top of each other. Please see this screenshot:

    https://snipboard.io/V1932d.jpg

    This obviously looks ludicrous and cannot be displayed on the checkout page. Please fix it urgently.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Nabeel

    (@nabeelshikder)

    Hi,

    When will this be fixed?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Without a link to see this, it’s very hard to figure out what’s going on on your site. It’s not showing this way on my site, and I don’t have a way of seeing your site.

    Can you please send a link to your site where you see the issue with every support request?

    Thread Starter Nabeel

    (@nabeelshikder)

    How is it difficult to figure out? I even provided a screenshot.

    I am not able to provide a link to my site as it is still in development.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,

    How is it difficult to figure out? I even provided a screenshot.

    Simply seeing the issue does not make it easier to resolve. We would need to check the page and look for errors via the console or source. This is not possible on a screenshot.

    If your site is on a private server that we could access, you can register a free WooCommerce.com account and contact us via the support page there to submit the access credentials privately, so that we can access and have a look.

    Thread Starter Nabeel

    (@nabeelshikder)

    I have tested this on two different development sites, using multiple themes, and the same issue occurs.

    If you are not able to reproduce the issue on your end, you do not need to investigate as I’m not looking for a personal troubleshooter. I am reporting bugs which I believe are issues in the plugin itself.

    Thank you, @nabeelshikder!
    If you still believe this to be a bug, we’d want to verify on your individual site in order to provide as many details as possible for our developers.

    I’ll set this to resolved for now, but feel free to open a ticket as suggested above. Thank you! ??

    – Joey

    Thread Starter Nabeel

    (@nabeelshikder)

    I do still believe this to be a bug, but that does not mean I am seeking personal assistance on my site. That is merely an assumption.

    @nabeelshikder – I wasn’t making an assumption, just trying to get an accurate reading of the situation to file a bug report. Since you would rather not allow us to look into this further, feel free to file a bug report in the Stripe repo: https://github.com/woocommerce/woocommerce-gateway-stripe/issues
    Please be sure to follow the template and include all requested information.

    – Joey

    Thread Starter Nabeel

    (@nabeelshikder)

    I have posted this in the repo and it has already been confirmed to be reproducible. It’s strange that you were not able to reproduce it:

    https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1220

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @nabeelshikder

    I appreciate your persistenace with this and the time you took to write up the bug report.

    I was able to replicate this. I’ve added some details to the bug report and have tagged it accordingly.

    I’m going to mark this thread as “Resolved” and further comments can be added to the GitHub thread as required.

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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