Bug: Error on Submit Offer on iPhone

  • After submitting an offer from the popup, it results in an “Error: There was an error sending your offer, please try again. If this problem persists, please contact us”.

    This only happens when the offer was made using an iPhone (not sure if all iOS). But if the same action was performed on a desktop browser, it works fine.

    I’ve disabled all plugins and it still happens.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

  • @bfintal

    I m sorry for the inconvenience, We’ll look into it and figure it out what specifically is not working for mobile devices. Thanks for bringing it to our attention. I will update you here once this specific issue will be sorted.

    Thread Starter Benjamin Intal

    (@bfintal)

    Hey Oliver,

    The error only shows up on an actual iPhone (Chrome and Safari). It doesn’t happen in iPads as far as I know.

    I’ve done some debugging and the status code of the ajax request is 200, but somehow it shows up as an error. I haven’t gone into the JS code in Offers for WC.

    This is quite urgent though. It appeared in a previous version, and updating to the latest version doesn’t help.

    Thread Starter Benjamin Intal

    (@bfintal)

    I found it.

    A successful request.statusText is HTTP/2.0 200 for iPhone, but it’s being compared to OK and success

    200 === request.status should be used in the condition in line 302 in public.js

    I’ve given the fix already, so I’d appreciate it if you can apply the fix in the next immediate update. Thanks.

    • This reply was modified 7 years, 4 months ago by Benjamin Intal. Reason: Updated fix comment

    Well what we figure out was that not only iOS but its seems not to be working on android phone as well. So thanks for the solution you made it , I will share this with our developers and we will definitely gonna make it better. Thanks for bringing this to our attention though ??
    Cheers

    Plugin Contributor angelleye

    (@angelleye)

    I’m very sorry for the delay, but I want to let you know we do have this resolved and it will be fixed in the 1.4.8 update we’ll be releasing soon. Thanks again for the feedback!

Viewing 5 replies - 1 through 5 (of 5 total)
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