Bug Found

  • Resolved Magicways

    (@akash-khurana)


    1 year, 10 months ago

    Hello,

    I am experiencing an issue with coupon. I have some coupons with : Exclude sale items enabled. But those coupons dont work even if the sale is over. For example i had 20% sale which expired yeaterday using the date filter. but those coupons still dont work unless either i uncheck Exclude sale items or disable the rule.

    I wanted to allow sale only on sun, sat, & not allow few coupons on those days. I will be using pro for this , unless i am sure Exclude sale items is compatible.

Viewing 1 replies (of 1 total)

  • Hello,

    Thank you for reaching out to us.

    The “On sale products -> Exclude” filter is designed to exclude products that have a sale price set through the WooCommerce plugin.

    To illustrate, you can refer to this example: https://nimb.ws/yFZtbA

    Could you please confirm if the products you are referring to have a sale price set?

    We kindly request that you open a support ticket by visiting the following link: https://www.flycart.org/support

    In the support ticket, please provide the following details:

    1. Screenshots of the discount rules you have configured.
    2. The URL of the product for which the discount is not being applied.

    By providing this information, we will be able to conduct a thorough investigation and provide you with possible solutions.

    We greatly appreciate your cooperation in this matter.

    Thank you.

Viewing 1 replies (of 1 total)
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