Bug in import

  • Resolved ontario777

    (@ontario777)


    1 year, 11 months ago

    Hey there,

    Bug found:

    Import from production to development site (both are in internet, dev is on sub-domain, not on localhost). On development web rankmaths pro is not activated, because of the risk jumping dev to the search index.

    Replication:

    Export all the settings from prod.

    Import all the settings on dev.

    Database error: Table ‘admin_eslis.wp_rank_math_redirections’ doesn’t exist

    Query: SELECT?SQL_CALC_FOUND_ROWS *
    FROM?wp_rank_math_redirections
    WHERE?status != ‘trashed’
    ORDER?BY?id?DESC
    LIMIT?0, 1000

    Caller: MyThemeShop\Database\Query_Builder->get()

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @ontario777,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Since these forums are not allowed to provide support to the paid products, please open a new support ticket here:
    https://support.rankmath.com/

    Looking forward to helping you.

    Thread Starter ontario777

    (@ontario777)

    Thanks for the reply. I need not support in this, just point you to a bug issue, because php warning during the import it is incorrect behavior anyway. Hope your team will solve this in one of the next updates.

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @ontario777,

    On our end, we aren’t able to replicate the issue you are experiencing.

    Judging by the error message you shared, a database table wasn’t created when you installed Rank Math in your development environment.

    Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and try clicking on the button “Re-Create Tables”. Rank Math should attempt to recreate missing tables.

    After that, try re-importing the settings again.

    If the issue persists, please create a support ticket so we can further help you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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