Bug in IOS Devices

  • Resolved wplseth

    (@wplseth)


    1 month, 1 week ago

    The pro version when activated is causing issues with the category pages. The page hangs and after a few seconds it crashes, this only happens in iphones or ios devices using chrome and safari. Right now I have deactivated the pro version temporarily. I found related articles regarding this issue.

    The website is using flatsome theme and the latest version of wordpress and woocommerce.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Please make sure you are using current version of pro plugin, else it will give error

    So, please tell me your version no, so we can help you

    Thank you

    Thread Starter wplseth

    (@wplseth)

    i`m using the pro version 2.3.1

    https://ibb.co/ZV5dGJ9

    • This reply was modified 3 weeks, 4 days ago by wplseth.
    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Yes, you are using old version of pro plugin

    The latest one is 2.3.7, so please goto MyAccount> Orders section login there and you will get zip file

    Install and activate it, We are hoping it will work all well

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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