BUG in payment status

  • Resolved prashanna111

    (@prashanna111)


    3 years, 9 months ago

    Dear Sir,
    Please Help;

    1) Go to My Store > Setting > Withdrawal Settings:

    I am receiving this Error: Data Tables warning: table id=wcfm-orders – Ajax error. For more information about this error, please see https://datatables.net/tn/7:

    This Instance Occurred when vendor changed “completed order” into “processing” then changed into “pending payment” then changed into “hold” payment. I think, this multiple change in vendor payment status without real-time sync with customer/Admin might have caused issue (according to me).

    Bcz of this error, now I cannot see any “orders” in (vendor & Admin) orders page both. The error shows as above.

    Solution I expect: Dear Sir, I am not a technical person. I don’t know ajax; I don’t know coding & any vendor can do stupidity. Therefore, please give easy solution for such deliberate errors. Please make GUI to solve this problem. Allow manual intervention in case the error occurs. You can see in the pic that, this order is completed at consumer dash board but the same order is in processing status for vendor due to this bug/error. Product pages also started showing error.

    Error-2; I cannot delete plugins from WordPress dashboard.

    Sir/M’am I am ready to cooperate, Kindly do the needful. Fix this error for everyone using your plugin. Any innocent person can cause such error & hence this needs to be fixed for good. Moreover its better if we/users can fix error manually ..in database . Please tell me steps to solve this error so that I can do it myself next time.

    You tube link of error; https://youtu.be/pFFfpg8ntAg

    Warmest regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    Also, check the Google Chrome Browser console, is there any JavaScript error happening to the site or not! (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> error generated:
    Missing base tables: 1pinky_4pidf999infinity1woocommerce_downloadable_product_permissions. Some WooCommerce functionality may not work as expected.

    If you want I can give you my WordPress back up for testing purpose.

    Plugin Author WC Lovers

    (@wclovers)

    1pinky_4pidf999infinity1woocommerce_downloadable_product_permissions

    This is WooCommerce core table, why it’s missing. I believe your installation is not proper. Please recheck.

    Prefix of DB was changed today by developer.
    This was done on website to correct error so that i could start working. This was Our temporary solution for error.

    The problem existed before being manually solved. This problem can be repetitive & needs to be diagnosed & solved. Please ignore my 2nd comment & fix ourselves in 1st comment.

    Plugin Author WC Lovers

    (@wclovers)

    OK, thanks for the update.

Viewing 5 replies - 1 through 5 (of 5 total)
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