• Resolved ranawaleed007

    (@ranawaleed007)


    I noticed a bug in the Royal Addon Post/Grid/Carousel module. It happened in the latest updates, but I don’t remember the exact update. I have 15 categories, and only 2 categories have 0 posts assigned. But when I enable “Hide Empty Filters,” it hides 12 instead of the empty ones.
    Check this screenshot:

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