TheGem WP Theme Sidebar BUG when TEC plugin enabled

  • Resolved jetsonic

    (@jetsonic)


    2 years, 10 months ago

    Hello,

    when I use The Events Calendar in my theme (TheGem) then the sidebars are bugged (cant create a sidebar inside a page builder and it is not showing in my theme).

    – inside sidebar cant open theme widgets the dropdown automatically closes.
    – and the sidebars are not showing on the page after saving

    When I deactivate the TEC then all is fine and working.

    But I love the calendar ??

    Is there a way to debug it?

    Video – https://youtu.be/zjsWa6JFoSI

    Thank you.

    • This topic was modified 2 years, 10 months ago by jetsonic.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    Thanks for your message. I did watch the video and see the issue demonstrated. Some more details would be needed to help debug further.

    It looks like TheGem is a premium WordPress theme, sold on ThemeForest. I was wondering if you’ve submit a support request to the theme author?

    We’d be curious to hear what they have to say. In the meantime, at the very least, I could suggest checking your browser console for errors.

    Using Your Browser to Diagnose JavaScript Errors

    The PHP error log may yield useful information as well: https://www.hostinger.com/tutorials/website/how-to-check-your-website-error-log

    If you’re still experiencing this issue, do let us know what sort of errors come up (if any) so we can look into it further.

    We’ll be looking forward to your reply.

    Best regards,
    Leland

    Plugin Support Jaime

    (@jaimemarchwinski)

    It’s been a while since this thread has been active, so I’m going to go ahead and close it for now.

    Feel free to open up a new one if anything else comes up.

    Have a wonderful day!

    Thanks,?
    Jaime

Viewing 2 replies - 1 through 2 (of 2 total)
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