Bug in wordpress-23-related-posts-plugin

Hi @imzeesaqib,

Thanks for reaching out to us here at sovrn support and we apologize for any issues that you are experiencing!

To help our engineers investigate the problem, can you provide us with more detail about the breakage you encountered? Are you currently using any other custom settings on your site? If you could email us directly at [email protected] we would love to help you troubleshoot further! Any additional information would be helpful and very much appreciated.

Best,
Sovrn Support

Hi Sovrn.

When you activate the plugin your config.php activation hook method return the syntax Expection this line
$wprp_mp->create_profile([], “wprp”); because most of the wordpress version not support this type of [] array initialize so please change [] to array() then problem resolved i found the 2 file and change this.

Thanks

M. Saqib Tariq
Sr. Software Engineer (PHP)

• This reply was modified 7 years, 6 months ago by imzeesaqib.

We’ve found the problem.

Our latest plugin update, 3.6.4, will not work properly with sites on PHP 5.3.* or older. It requires PHP 5.4 or higher to function properly. 99.9% of our users meet this PHP requirement, but a few users are on PHP 5.3.* or older and are encountering problems.

If your site runs on the older PHP 5.3.* you can still use our previous plugin version, v3.6.3, without problem. It can be downloaded directly from WordPress at: https://www.ads-software.com/plugins/wordpress-23-related-posts-plugin/advanced/

We apologize for the inconvenience this has caused some of you, and want to thank you all for helping us in discovering and diagnosing the problem.

Today we will update our readme to list PHP 5.4 or newer as a requirement for our future plugin updates. Additionally, we will build in functionality for the plugin that checks PHP version on activation and only allows activation to complete if the minimum PHP version is running on the site (if an older PHP version is detected, it will display a message directing users to our plugin version 3.6.3).

Thank you for your understanding and help.

Sovrn Support

My website php version is 7.0+, but i faced same issue also change array syntax in your config.php and analytics.php file.

Thanks,
M. Saqib Tariq
Sr. Software Engineer (PHP)

Hi @imzeesaqib,

If you could reach out to us directly at [email protected] with as much information as possible we would love to help you troubleshoot the issue further. Screenshots are extremely useful in helping us to understand the root of the problem. Your error looks to be one of the only that we have received outside of the outdated PHP compatibility problems so we would love to take a deeper look.

We appreciate your patience and apologize again for the inconvenience.

Best,
Sovrn Support