[Bug] Latest version – Unable to add FAQs as ‘Shop Manager’ anymore

It will let me choose from the existing FAQs dropdown, but after the selection, it won’t add to the list of FAQs. If I try to ‘Quick Add’ a new FAQ, the loading will just keep on going forever after clicking add.

@j0321

Sorry for the inconvenience you just faced. We are in your query by testing and fixing.

We are also sorry for the late reply. By the way, it was our full team vacation.

We will be back to you very soon after resolving the issue you’re facing.

@j0321

Thanks for the patience. We have fixed the issue and now saved roles from the settings will have access. Please add the roles from Settings > General > Set Access Role.

We have released a new version 1.7.1

Please update to the latest version and check. Hope your issue is solved.

Please inform us if the issue is solved or not. If yes, we will consider the ticket as resolved.

Thanks

Thank you for the reponses and actions, I really apperciate it.

However, the problem is that your Set Access Role setting doesn’t provide the full list of available roles of the site. From your list, there are only Admin, Editor, Author and Contributor which seem to be the default roles. My site, from the User Manager page, have additional roles like Shoping Manager, SEO Manager and etc. My client is using the ‘Shop Manager’ role, for your reference.

I haven’t updated the plugin, though, please advise what I should do.

Thanks.

@j0321

We already have added all the roles in the latest 1.7.1 update. Please update and check the changes.

Please inform us if everything is okay from your side.

Thanks

I can confirm that after the update it has been fixed, thank you for being so responsive.