• Hello,

    I’m having some trouble with Bitform. I carefully created a registration form from scratch, making it quite complex and setting up everything, including the SMTP, email templates, and other settings. However, I realized that my submit button disappeared after I used “Ctrl + Z,” likely due to a bug. I also noticed that some fields were missing, but I believe they’re just hidden since I can see duplicate fields in the “Entries” tab from the ones I recreated.

    At first, I thought the submit button could be recreated, so I made a new one. I spent time designing it nicely and filling out all the fields to test it. However, after clicking my beautifully recreated submit button multiple times, there was no redirection or success message. After several minutes of checking, I realized that the original submit button was unique and couldn’t actually be removed or replaced.

    Could you please assist me in making the original submit button visible again and restoring the hidden fields?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wayes001

    (@wayes001)

    Thanks for using Bit Form!

    Regarding the hidden fields:

    There is an “Undo” button in the Bit Form builder that can help you restore hidden fields after making changes. However, this only works if you haven’t left the form. Once you leave and reload the form, the “Undo” option won’t work anymore. So, you can undo changes as long as you stay on the form.

    Regarding the submit button:

    To make a new button work as a submit button, please change the “Button Type” to “Submit” from Field Setting.

    Please check the screenshot for further guidance: https://imgur.com/a/lwshgIw

    If you have any other questions, feel free to ask!

    • This reply was modified 1 month, 3 weeks ago by wayes001.
    Thread Starter muhnaa

    (@muhnaa)

    The bug actually came from there when I used the ‘Undo’ button. every time, after click undo button or shorcut ‘ctrl+z’ the visual become blank black or the fields become messy. image.

    I’ve already tried that, but the only options available are ‘button’ and ‘reset’. image.

    Plugin Support wayes001

    (@wayes001)

    We have detected a bug in the undo button. We will fix this ASAP and provide an update. In the meantime, please advise them not to use the undo feature.

    Please?contact us regarding the Submit button so we can help you.

    • This reply was modified 1 month, 3 weeks ago by wayes001.
Viewing 3 replies - 1 through 3 (of 3 total)
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