BUG: No image download, only text is posted

Hi @knorde,

Thank you for using Feedzy and for reaching out!

I checked your website, but the posts seem to have the images, this is how it appears on my end https://imgur.com/a/baARNVw. Is the problem solved now?

If not can you please share screenshots about the problem you are encountering?

Best regards,

Mara

Thanks for your response!

I found out that if you click on [purge and reset] (and delete the corresponding images) and then re-import the feeds, it doesn’t show the images. You only see images again with messages that have not been imported before.

Gr. Kees.

Hi @knorde,

Thank you for explaining the steps you’ve made.

I tested the process you mentioned, but in my case, the images were re-imported successfully after following the steps.

It seems like the issue you’re experiencing may be specific to your environment.

Can you please share a screenshot that shows how you’ve configured the feed? Also here are some things you can try to help us identify the root cause of the issue:

1. Clear Cache: if you are using a caching plugin, try clearing it to make sure you’re seeing the most recent data. Also you can try and follow the steps described in this article.
2. Install the Query Monitor plugin: Check if there are any errors displayed during the image import process.

Please let us know how it goes so we can identify the issue!

Kind regards,

Mara

https://kene.nl/Feedproblem.mp4

Here is a video of the entire process and what happens. This only happens after emptying and resetting the messages.

This only happens with items that have been imported before.
So it is not a very big problem because with all new items that come after it, it imports the images again properly.

I have also tested what it does with a private window and even on a computer where I have never opened this site. So it has nothing to do with cache. In the FTP client, the images have not been imported either.

Greetings Kees.

• This reply was modified 1 month, 3 weeks ago by knorde.

Hi @knorde,

Thank you for sharing more details about the difficulties you are facing with the plugin. I apologize for the confusion created here. Importing the images within the post content is a premium feature (available starting with the Personal plan for the plugin). With the free version, only the post description can be imported from its content. I hope this clarifies the plugin’s behavior.

Best regards,