• Resolved danidada

    (@danidada)


    Hello,
    I have some forminator form with the Lifespan/Expiry field set by “Date”
    Everything worked fine but one day before expiration I had to postpone the expiration and change the date with the datepicker field selection, clicked on update and got the “saved” response message but after one day I realized that the value didn’t change, I tried editing it again but also if the message says “saved” if I refresh the form edit page the value is still the first one, it doesn’t update…
    WP version 6.6.2, Forminator version 1.36.0

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @danidada

    Hope this message finds you well.

    I tried to replicate the issue but I could not.

    Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

    Best regards,
    Laura

    Thread Starter danidada

    (@danidada)

    Here, i change the sensitive data:

    https://pastebin.com/BZ15JkgH

    Here two screenshots: https://ibb.co/k089k6P, https://ibb.co/T4xLXd2
    now the form shared on pastebin it’s set as “none” for expiration because it wasn’t updating the date, as you can see in the next screenshot the message has 23 as date but the datepicker is 20 (the old date)

    • This reply was modified 1 month ago by danidada.

    I too have this problem, I want to change the Lifespan expiry date each month and when I save the new date by clicking Update, the date entered is there. When I exit the form and reload however, the date has reverted to the previous date.

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @danidada @stellaleigh

    I was able to replicate the issue with the date expiry on my lab site, I am afraid, the issue you’ve noticed is an already reported bug and the Developers are already working on a fix. However, I will not be able to share an exact ETA as to when it will be fixed. You can follow our Roadmap page https://wpmudev.com/roadmap/ to get notified when we release the plugin update.

    That said, the immediate fix to the issue would be to downgrade the Forminator form plugin version to v1.35.1 where it would work as expected. In case you wish to downgrade, please make sure to make a full manual backup of the site and then navigate to the https://www.ads-software.com/plugins/forminator/advanced/ page, Scroll down to >> Previous versions and select the v1.35.1 >> Download.

    Once done, you can navigate to the Site WP Admin >> Plugins >> Add New >> Upload >> Upload the plugin Zip.

    This would downgrade the installed Forminator version.

    Hope this helps.

    Kind Regards,
    Saurabh

    Hi everybody!
    Another one here with the same error. I will take a sit here to get the latest news about this error.
    Thanks for the developers for their work!
    Best regards

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @fakurnino,

    I’m afraid at the moment there isn’t any exact ETA we can provide. However, I can confirm our team have confirmed this as a bug and we can acknowledge this will be fixed in a future update.

    Since its already being acknowledge I’ll mark this thread as resolved.

    For any new updates regarding the next fix, you can get notifications on our progress by subscribing to our roadmap at?https://wpmudev.com/roadmap/

    Once new versions are released, any pertinent changes will be described in the changelog, which you can find at:

    https://www.ads-software.com/plugins/forminator/#developers

    Kind Regards,

    Nithin

Viewing 6 replies - 1 through 6 (of 6 total)
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