Bug on unsuscribe url

  • Resolved nunziorash

    (@nunziorash)


    1 month, 1 week ago

    I found a bug on the unsubscribe links.

    When you insert the tag (crm.manage_subscription_url## o ##crm.unsubscribe_url).

    The unsubscribe link is not displayed

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  • Thread Starter nunziorash

    (@nunziorash)

    Update.
    The bug seems to only be in the test emails you try to send.

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @nunziorash,

    Thank you for reaching out to us regarding the issue you encountered with the unsubscribe links.

    The case appears to be specific to test emails. In test emails, smart codes like the unsubscribe link are not parsed against subscribers with unique hashes. Instead, the test email is sent on the fly to a desired email address. This is why the unsubscribe link may not be visible in test emails.

    I am glad you already noticed this.

    If you have any further questions or need assistance, please do not hesitate to contact us.

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