Bug: Plugin breaks Divi theme

  • Resolved avviano

    (@avviano)


    4 months ago

    Hi there,

    When the “Bands-In-Town” plugin is activated in WordPress, the Divi theme stops working properly. Specifically, images cannot be edited any longer in the Divi Page Builder.

    It took me some time to figure out that this was caused by your plugin.

    I brought this to the attention of Elegant Themes tech support. After they investigated the matter, they found that your plugin has bugs and is faulty. Also, they brought to the attention that your WordPress plugin hasn’t been updated for two years, which I found a bit surprising, considering your platforms exposure.

    Please contact Elegant Theme and correct your plugin issues. I strongly suggest you also update your plugin, as it seems to be causing all sorts of compatibility issues within WordPress.

    Thank you.

    • This topic was modified 4 months ago by avviano.
Viewing 1 replies (of 1 total)
  • Plugin Author Bandsintown

    (@kwestion505)

    Hi @avviano ,

    Thank you for bringing this issue to our attention and for your detailed review. We sincerely apologize for any inconvenience this has caused.

    We are currently investigating the compatibility issues between the “Bandsintown” plugin and the Divi theme. Your feedback is very valuable to us, and we are working on identifying and resolving the bugs.

    In the meantime, we recommend deactivating the plugin to restore full functionality to the Divi Page Builder. Additionally, we suggest trying out our Widget as an alternative solution. The Widget offers similar functionality and may provide a better experience and customization options without causing compatibility issues.

    Please find the instructions for using our Advanced Events Widget here

    We appreciate your patience and understanding as we work to improve our plugin. Should you have any further questions or need additional assistance, please do not hesitate to contact us.

    Thank you,

    Bandsintown.

Viewing 1 replies (of 1 total)
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