• Resolved mikel555

    (@mikel555)


    Dear Weglot,

    Since we updated our plugin from version 3.9.2 (where everything worked well) to the newest version, our thank you page started redirecting to the parent language instead of the current Weglot’s thank you page language.

    This has caused several problems with our ads analytics. Due to this bug, our metrics have been messed up when someone orders using a different currency (for example, Czech Crowns) and is suddenly redirected to the parent language’s thank you page, which displays the currency in EUR instead of Weglot’s one.

    Here’s a specific case to illustrate the issue: When a product in CZK costs 10,000 CZK, and the thank you page is redirected to the EUR version, the Facebook pixel receives a datalayer value of 10,000 and the currency is listed as EUR instead of CZK, because of the incorrect thank you page.

    Moreover, customers have also faced issues with the wrong language displayed on the thank you page.

    To resolve these issues, we have temporarily rolled back to the older version, and it is currently working fine. However, we would like to update properly to the latest version. Could you please take a look at this and prioritize fixing this bug as soon as possible?

    Thank you!

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Viewing 3 replies - 1 through 3 (of 3 total)
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