Bug reporting

Wow, the REST API error 28 issue is finally fixed with new version 1.4.9, I got no errors on WP Site Health.

However, one small bug started with latest version. The survey is only displayed in full and not one question at a time, no matter if I choose “”one question at the time”. Please fix, thanks you.

Andrea

Dear @andymerlino this bug is generated by your local cache that store the old version of CSS. To resolve this little issue please emoty your cache and refresh your page

Tell me if you solve,
Best

Perfect Survey Team

@perfectsurvey
Yes, great! I had already removed the cache but now I’ve removed the cached CSS as well and the problem is solved. Many thanks
Andrea

Hello,

I’ve found out a possible bug on the multiple answer survey (one question at a time). I think users taking a survey should NOT be able to bypass a question without getting an error message or at least a warning. At the moment users can press the button “Go to next question” and going forward without selecting an answer to the current one. I think this should be fixed.

Thanks
Andrea

Dear Andrea, this happens because you have set the fields as optional.

To prevent users from giving empty answers, make the fields from the settings of each question mandatory.
See you soon

Perfect Survey Team

Hello, I originally entered this request as a suggestion, but this is actually more a bug to be fixed and I’m reposting here.
I saw in the support archive that the issue was already reported years ago as a bug but not resolved.

When a user take the one at the time survey and click the “next question” button the text of the next question should display from the top-start, but now it is displayed at the previous screen position instead.

The next section with the following question should restart from top of the viewport. Otherwise the user need to scroll back up to find the next question, really annoying!!.

If this cannot be fixed in short, can you please advise if I can add some code as a temporary fix in the plugin to get the correct “next question” scroll behavior? Thanks a lot

Andrea

Hello @andymerlino can you send an e-mail at [email protected] for bug reporting? Thanks,

Perfect Survey Team

Hi , all was going fine , then regardless of how many times I carefully press update, large chunks of questions just disappear. its strange, iv deleted these questions and tried making new ones but any question which starts “The …” self deletes away after I save.

Cant work with it as it is.

wondering if I gave you the 12 questions I want and a collaborator log in you want to try it?

Dear @england1066 , send an email to [email protected] so we can try too. thank you

Perfect Survey Team