Bug since 3.7.13 to get your header/footer images to show
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I had to go digging in the Bytes for All forums from way back in 3.7.13 to find the bug workaround to get header images to show. Turns out you have to click on Edit Header area, and save (and again on Edit Footer) and then it works. Bug, they know about it, but didn’t fix it. Here’s a link to their “tip”:
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