Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @alebec,

    Thank you for using Paid Memberships Pro.

    With these expired accounts, do they still show up in the “Members List” found under the “Memberships” settings link in the WordPress dashboard?

    When a user expires, their level should be completely removed from their WordPress profile and removed from the “Members List”. If this is the case, there is an issue with your automatic expiration code and it may not be running correctly.

    Please keep me posted.

    • This reply was modified 6 years, 8 months ago by Andrew Lima.
    Thread Starter alebec

    (@alebec)

    Thanks for reply.

    In fact in think that expired account are updated by a CRON so immediate changes are not effective !
    This morning my (manual) expired account is ‘expired’ and offer have been deleted as you said !

    Thanks a lot.

    Plugin Author Andrew Lima

    (@andrewza)

    You are most welcome, if you are having issue with wp_cron jobs running.

    We usually recommend in going through this guide by Tom Mcfarlin – https://tommcfarlin.com/wordpress-cron-jobs/

    If you have a minute to spare and found this support useful, please consider posting an honest review at https://www.ads-software.com/support/view/plugin-reviews/paid-memberships-pro

Viewing 3 replies - 1 through 3 (of 3 total)
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