Bug. when creating the form, 2 buttons are added that I don’t want

Hi @dariuszpichalski,

Hope this message finds you well.

Well, that’s not a bug, it seems you enabled CTA (Call To Action) buttons, those settings are at Content >> Call to Action when editing the Embed and you can disabled them choosing the None option:

Please check if they are enabled and let us know.

Best regards,
Laura

unfortunately you are wrong. I have it set according to what you write and the buttons are on the website. The situation is on two different websites:

I duplicated the form I created a few months ago and it doesn’t have this error – there are no buttons (look screen ). I duplicated it to edit it, and when I click the “preview” option after duplicating, everything is fine, but when I go to edit it, these 2 buttons are immediately added (look screen) , so it’s a bug

even when I add a form from a template, in addition to the button from the template, these 2 buttons are immediately inserted:

Hi @dariuszpichalski

Thank you for response!

You are right, they aren’t CTA buttons, though I can see why my colleague initially assumed they are. Sorry about that.

However, it also doesn’t seem to be a bug but rather some unexpected conflict. Hustle does not have any code that would output buttons markup inside its modules this way – not as a “button” element and not with this (“#sendDataButton”) CSS ID.

This would mean that there is something additional involved.

Is there anything that you added into content of that module – especially some custom script?
Could you share export of that module with us so we could take a closer look?

To share such export simplest way is to go to “Hustle -> Embeds” page and click on a little “gear” icon next to the embed in question. Then select “Export” option and put exported file at your Google Drive, Dropbox or similar account and share direct (set to “Everyone with a link can view” permission) link in your response below.

Kind regards,
Adam

Hi @dariuszpichalski,

I hope you are doing well today!

Please edit your post and remove the login information as it is against the forum guidelines.
https://www.ads-software.com/support/guidelines/#we-reserve-the-right-to-manage-the-forums-to-the-best-of-our-ability

Posting or accepting offers or requests for login information to a site.

I also imported the JSON file you have shared into Hustle but could not replicate the issue. Therefore, I suggest to perform full plugin & theme conflict test.

Please make sure you have recent backups and perform this operation on your dev/staging site if possible.

To learn more about a conflict test, please see this guide below:
https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

Check out this handy flowchart of the troubleshooting process detailed above.
https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Kind regards,
Zafer

your answer is embarrassing… I disabled all plugins, installed the default theme and the problem still persists, even when I create the form from scratch. instead of admitting that there is an error in the plugin, you make excuses by blaming other plugins… embarrassing

Hi @dariuszpichalski

We are not blaming another plugin, but in fact, we need to run that test to narrow down the issue before we proceed with further troubleshooting tests.

As my colleague said we are unable to replicate this on our site so we need to look into variables ( hosting, PHP version, plugin or theme conflict ) and the suggestion is totally fine.

I also cross-checked by creating

PopUp:
https://monosnap.com/file/2PA54M5vM5qZcadg7ldThkUlrOnu9Z
https://monosnap.com/file/xsIZQTjOODDtAfKtNs6vXoSjuDMmxD

Slide In:
https://monosnap.com/file/shW2Np19GciPAF5igrS6kicvGNrtNu
https://monosnap.com/file/NoD6VN7HVESBQJDmVEa7bQXX3nVIUI

Embed
https://monosnap.com/file/LnswpaS5ouB3ezSKXMNKBxwXa4KzHO
https://monosnap.com/file/4aP7PoqWwctGPA4i8CXELveSmejgBn

But none demonstrated the same issue, furthermore on your screenshot shows “send data” but if we look at the source code and search for that string it doesn’t exist, the only instance is a PHP comment:

https://monosnap.com/file/s7Rdj3w7G1JViyM1NIMjZagjR82THz

Could you also try reinstalling Hustle and making a factory reset plugin > Settings > Reset Plugin?

Best Regards
Patrick Freitas

I reset the plugin to factory settings, unfortunately it didn’t help, the error is still there

• This reply was modified 4 months, 3 weeks ago by dariuszpichalski.
• This reply was modified 4 months, 3 weeks ago by dariuszpichalski.

Hi @dariuszpichalski

Thank you for response!

I’m sorry to hear that this didn’t help. As mentioned earlier, there’s literally nothing in Hustle (code-wise) that could possibly inject such buttons.

This behavior, including the way those buttons look like (that refers to their markup too) appears as if they were injected by some script, quite likely JS. That would be quite a common case with some custom (e.g. for form) added directly into the module “content” field (which does not support JS and would produce broken output) or if some other script incorrectly hooks to the modules DOM elements.

I tried to look at it again at the site the page that you shared earlier but it seems you already deleted it. In case you’d be willing to give it another go, please share a new link to some test page with such embed and we’ll check it closer.

Kind regards,
Adam

@dariuszpichalski

Your post with your password was removed before it was public. So good for that.

 Please don’t offer to send or post logon credentials on these forums: https://www.ads-software.com/support/guidelines#the-bad-stuff

It is not OK to offer, enter, or send site credentials on these forums. Thanks for your cooperation.

@dariuszpichalski you cant send login details.

no way. Its against forum guidelines.

you can hire someone to look into your issue if you cant solve it using advices here.

see jobs.wordpress.net or other freelance sites

HI @dariuszpichalski

We didn’t hear back from you so I’m assuming you either found solution or you switched to another plugin. Therefore I’m marking this as resolved.

If you still need assistance with it, let us know and we can get back to it at any time.

Kind regards,
Adam

• This reply was modified 4 months, 2 weeks ago by Williams - WPMU DEV Support. Reason: fixed type: "masking" to "marking"