Bug when in divi module

  • jneow

    (@jneow)


    4 years ago

    Hi,
    I’m using MCE lite & Divi with child theme.

    When I integrate a shortcode in a divi “code” module, the MCE is loaded but when I want to interact with the module it disappears and then display the shortcode.

    Have you ever experienced this ?

    Many thanks,
    have a good day !

    • This topic was modified 4 years ago by jneow.
    • This topic was modified 4 years ago by jneow.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor webnus

    (@webnus)

    Hi @jneow,

    Please send a live URL from your issue?

    Best Regards

    Thread Starter jneow

    (@jneow)

    The site is not live atm, I can add your IP if you want.

    Plugin Contributor webnus

    (@webnus)

    Hi @jneow,

    You can use the premium support, please send us an email here.

    So, please send a short video or screenshots, we will try to achieve your issue step by step.

    For troubleshooting, deactivate all your plugins and let the MEC remain active only, set your theme on default, then reload the page, if the issue was solved, then activate your plugins one by one and your theme, refresh your page and check to see which plugin is causing the issue.

    Best Regards

    nanny7

    (@nanny7)

    Hi I am interested to know if this has been fixed please.

    Plugin Contributor webnus

    (@webnus)

    Hi @nanny7,

    We do not have an update yet, but we will let you know when this topic is resolved.

    Best Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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