• Resolved alfredo1216

    (@alfredo1216)


    Hello,

    Since I updated from version 3.20.4 I have had the following problem with the “counter” widget:

    The title is always displayed aligned to the left regardless of the “Title Horizontal Alignment” setting you have selected.

    I will be attentive to your comments.

    Greetings,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Rica V.

    (@ricav)

    Hi @alfredo1216,

    I tried to replicate the issue on my local test site however I cannot reproduce the issue in the Counter widget.

    It might be a conflict with your theme or plugins,

    Please follow these steps, and let me know if it solved your issue:

    – Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    – Switch your WordPress theme to Hello Elementor (or another default WordPress theme) temporarily and see if it solves your error..

    I hope this information helped you.

    Kind regards,

    Thread Starter alfredo1216

    (@alfredo1216)

    Hi,

    I made a test site with only the “Elementor” plugin active and the “Hello Elementor” theme and the problem continues.

    In the following video you can verify what I tell you:

    https://app.screencast.com/2tCcH95JvSSCM

    I will be attentive to your comments.

    Greetings,

    I am also having this issue. It’s not a plugin conflict, seems to be an issue with the Elementor plugin.

    Plugin Support Joel

    (@joelsm)

    Hi,

    I hope this message finds you well.

    I have been reviewing the issue and was able to reproduce it on my Local Host. As you rightly mentioned, ?this is a bug that needs to be solved by our developers.?

    As a workaround, I recommend using the following custom CSS code in Hello Theme:

    .elementor-counter-title {
    text-align: center;
    }

    Here is a screencast with the steps: https://www.loom.com/share/329da6205f4646f292a0687574f5fe71

    I suggest you join the Elementor Facebook Community?, where you can find a supportive and helpful community of experienced users who will be happy to provide valuable tips and tricks.

    You can also report this issue in our developer forum on GitHub – https://github.com/elementor/elementor

    My apologies for the inconvenience.
    Best regards,

    laurabingham

    (@laurabingham)

    Thank you!

    As of version 3.21.2, this has still not been resolved. Adding the custom CSS is a workaround, but do you know when the issue with the plugin will be resolved? Thanks.

    • This reply was modified 10 months, 3 weeks ago by laurabingham.
    • This reply was modified 10 months, 3 weeks ago by laurabingham.
    Thread Starter alfredo1216

    (@alfredo1216)

    Hello,

    I updated to the latest version and the error is still present.

    Greetings,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Bug with counter widget’ is closed to new replies.