Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jordan Rich

    (@builtbyjordan)

    Hello there Alex,

    Just wanted to give you update that we are currently looking into this issue. Unfortunately at this time unable to give a specific time table on any kind of resolution.

    Thread Starter alexsteninge

    (@alexsteninge)

    Yes I know. And you are welcome. You could also have said thank you. You only have the data because I have kept arguing that there is an error, done extensive research and found your bug on the woocommerce webhook woocommerce_checkout_after_terms_and_conditions AND woocommerce_checkout_before_terms_and_conditions – in a mail dialogue that I have with your support

    It would be great service if – seing that I have helped you so much – you could have returned with an expected resolution time. Nothing that I would follow up on but it is good customer experience to let me know whether we are talking 1 week or 2 years or something in between.

    And – I just updated the ticket to being not resolved. Well, because it is not resolved.

    Plugin Support Jordan Rich

    (@builtbyjordan)

    @alexsteninge sorry about that, it is my mistake didn’t mean to mark resolve and as it is not and we’re still working on it.

    While I really would like to give a date on when it would be completed, it just not possible at this moment. Due to a number of variables in development and release as one might understand.

    Of course thanks for digging in and rolling up the sleeves and getting into the code and troubleshooting. Certainly appreciated and will be considered however, we’ll still need time to go through our normal practice of development and testing prior to release.

    We are having this issue too, and spent 10 hours over the weekend trying to change those three boxes. Even with them there, they do NOT even add any data for the new contact in MC created on checkout. Please advise.

    Plugin Support khungate

    (@khungate)

    Hi @benjaminblue @alexsteninge this issue should be solved in the latest release of the plugin (v2.6). You’ll want to simply save the Audience settings in Mailchimp for things to update on your site after the plugin is upgraded to v2.6.

    Please let us know if you have any follow up questions, happy to help.

    Thank you @khungate, I do appreciate this! I’ll let you know if I have any problems.

Viewing 6 replies - 1 through 6 (of 6 total)
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