bug with user membership level assign via admin

  • Resolved vicz

    (@vicz)


    8 years ago

    hi, i′m having trouble assigning membership levels to my users, when i select a level and save the user, he courses are not assigning, the membership is assign correctly according qith the period of time but the user can′t watch the courses i posted.

    thanks, i hope you can help me

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @vicz,

    Thank you for getting in touch, I apologize for the issue you are experiencing.

    What plugin are you using to handle your courses and what issue are you receiving when trying to view the courses on your website?

    Thread Starter vicz

    (@vicz)

    hi andrew, thanks for your response,

    right now im using learndash to manage my courses, working with woocommerce and paid membership pro.

    actually i dont have any response of an error, when i try to set a membership level to a user it doesnt add the courses to the user BUT the membership is set and i can see it my member list.

    its funny, because if the user buy the level, the courses are assign to the user, but if i want to set the level the courses aren′t there.

    i hope i explain myself

    Plugin Author Jason Coleman

    (@strangerstudios)

    The LearnDash group created and maintain the PMPro plugin for LearnDash. I’m looking at my copy of the addon and I can’t see why it wouldn’t work when changing levels in the admin. Make sure you’re using the latest version of their addon and reach out on their support forums to get help.

    Plugin Author Jason Coleman

    (@strangerstudios)

    Link I found: https://support.learndash.com/paidmembershipspro/

    Thread Starter vicz

    (@vicz)

    great thanks, jeje, but now, the new problem is that i don′t have access to the learndash support area

    ??

Viewing 5 replies - 1 through 5 (of 5 total)
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