Bug with woocommerce – double order

  • Resolved gfardoux

    (@gfardoux)


    2 months, 2 weeks ago

    Hi

    i got a bug with woocommerce, i think this is because of seraphinite.

    my problem is when customer try a new order, there is a bug ” your session as expired “, but the order is validated in admin ( not in frontend for user, no mail sent etc )

    if i try another order, the paiement is registered and i got the thank you woocommerce page

    i disabled the checkout page in setting but there is another thing to do ?

    i disabled this :

    /checkout/

    @.*sitemap\.xsl$@

    /commander/

    /en/confirmation-of-the-order/

    /es/confirmacion-del-pedido/

    i got 3 languages on my website so 3 url to dont cache

    did i mess something ?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gradient

    (@ssols0supp)

    Hi. It is generic cache issue. So, pls, add related pages to exclusions.

    Thread Starter gfardoux

    (@gfardoux)

    this is what i did, i added page to exclusion.. so what can i do more ?

    all these are added to exclusion :

    /checkout/

    @.*sitemap\.xsl$@

    /commander/

    /en/confirmation-of-the-order/

    /es/confirmacion-del-pedido/

    • This reply was modified 2 months, 2 weeks ago by gfardoux.
    Plugin Support Gradient

    (@ssols0supp)

    Sorry, we cant understand. U can inspect checkout page code and find out why session is expired and correct behavior.

    Thread Starter gfardoux

    (@gfardoux)

    sorry im french

    i’m not able to do this.. i added url of my checkout page ( in different language ) in exclusion settings, so what can i do more ?

    i have the same problem ( not everytime, this is random bug ) on staging website, i can give you url in private ?

    Plugin Support Gradient

    (@ssols0supp)

    After adding to exclusions does the issue persist?

    Thread Starter gfardoux

    (@gfardoux)

    yes, this is not because of cache plugin

    i think it was stripe plugin because we changed it and the bug seams to be solved

    Plugin Support Gradient

    (@ssols0supp)

    Great!

Viewing 7 replies - 1 through 7 (of 7 total)
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