[Bug?] WYSIWYG editors not available in Admin/Keymaster role.

  • Hello, For weeks I have been trying to trouble shoot the issue that in the primary login, I cannot view the WYSIWYG / visual editor.

    After my theme designer saw that he could view it in my instance as an Admin, I just tried creating a new account for myself with Admin settings and low and behold, the Visual editor is available.

    Is this a bug or intentional? I was hoping to be able to use my main login to manage wordpress.

    Yes I tried deactivating everything including the theme and purging SG Cache but nothing worked accept for creating a new login.

    Please advise if this is my only option.

    Thank you! ??

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi beforeplastic,

    There’s a setting under user profile that allows for the disabling of the visual editor. Is it possible that you unwittingly ticked that box? Within the WordPress Dashboard, it’s Users > Your Profile.

    Please see the screenshot for what it looks like.

    Screen Shot 2017 01 17 at 10 15 50 PM

    Thread Starter beforeplastic

    (@beforeplastic)

    hahahahahahahahaha
    ah hahahahahahahahahahah!

    OMG! I have asked my theme designer and primary plugin creator and neither recommended the obvious. I’ve been instead dismantling the entire site brick by brick to find the NON-issue.

    “Computer’s not turning on”

    “Is it plugged in?”

    “Der”

    Life saver OB1!!!!!

    Thread Starter beforeplastic

    (@beforeplastic)

    PS Thanks for the speedy reply!! ??

    Hey beforeplastic,

    Yeah! Glad we got that sorted out so quickly.

Viewing 4 replies - 1 through 4 (of 4 total)
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