• Hi! Please note some of the issues I found while testing out the plugin. Note that I am using Elementor’s Hello theme, which is as basic as it gets.

    1. Visa, Mastercard, GCash, and Grabpay logo are huge when shown in the payment portion of checkout.
    2. I activated Card Payments via PayMongo and this shows up fine in the payment method area HOWEVER, any other payment method would not work (other than Paypal). Direct Bank Transfer, which is a standard WooCommerce payment gateway would not work – as in you can select it and click Place Order but nothing would happen. Same goes with Bux, although that is not a standard WooCommerce payment gateway. Point is, it prevents other payment methods from working except Paypal. Paypal seems to still work because it actually pops a new window instead of using the same window. I didn’t try the whole payment cycle with Paypal but the fact that I can click the Paypal button and pop the Paypal login box, that already went way beyond what the other payment methods were able to do when PayMongo is active.
    3. I did use the test cards indicated in the documentation and the order went through – it did put the status to Pending Payment. Now, I’m not sure if that’s really the intent but it should’ve been “successful” as it was a test card (VISA) under the list that were sure to be successful (as per the document).
    4. Can there be a more thorough instruction as to what to do with webhooks and how to do it? I am interested in enabling GCash and Grabpay but I am a total n00b in webhooks. The settings page for the main PayMongo payment method says:

    “IMPORTANT! Setup Webhook Resource
    Create a Webhook resource using curl command or any API tools like Postman. Copy the secret_key and put it in the field below.”

    Other than this, no other instructions are available. What do we do when we download Postman? Where do we put the URL that came below the quoted lines? Etc.

    Yes, I entered the test keys in properly. No, I don’t have live keys (yet).

    Hope the developer can look into this. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CynderTech Corp

    (@cynderpaymongo)

    Issues you stated on items #1 and #2 has already been resolved by the the updates we’ve released for the past week, including the latest one last night.

    For #3, the status should’ve been Processing. Kindly give it another go with the latest version of the plugin and see if it works on your end. Otherwise, you can reply here or contact us via [email protected].

    For #4, we’ve already fixed this with convenience links. You may also follow the installation and configuration guide on the installation page of this plugin here: https://www.ads-software.com/plugins/wc-paymongo-payment-gateway/#installation

    Thanks.

    Plugin Author CynderTech Corp

    (@cynderpaymongo)

    Hi @oxygenintolerant, have you had the chance to test out the latest version of the plugin? We’ve already released fixes for various issues and we’d like to hear feedback from you. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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