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Resolved Generosus
(@generosus)

2 years, 7 months ago

Hi @kaisarahmmed,

After thorough testing, we discovered the following bugs with Version 1.3 of your plugin (released today):

Bug No. 1: County Code Not Captured (Backend)

Your plugin is not capturing the country code in the Entries section of Gravity Forms (backend). It’s only capturing the phone number entered by our clients.

Bug No. 2: Country Code Styling Breaks (Frontend)

When we enable “Automatically Select Countries” your plugin captures the proper country code (flag) and the phone field displays nicely. Unfortunately, after entering a phone number and submitting the form with another field empty in the form, the phone field styling “breaks.” That is, the Country Code (flag) no longer displays and forces us to re-do the form.

Details:

Country code and phone number display nice in auto-select mode: https://prnt.sc/zD3DRjRPK7zs

Country code and phone number styling break after submitting form with another field left blank: https://prnt.sc/F3VhwRu3PJ1a

Hopefully, you can replicate the above and provide a fix.

Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

Jakes
(@johanppmedia)

2 years, 6 months ago

@kaisarahmmed when you have some time could you please get back to this problem of country codes not being captured? Our HubSpot feeds rely on this working. If a new update might take too long can you possibly provide a file edit in order to fix this in the meantime please?

Plugin Author Kaisar Ahmmed
(@kaisarahmmed)

2 years, 6 months ago

Hello @johanppmedia, Thanks for your interest in this plugin. I hope that I can fix this issue and update this plugin within the next week.

Thanks for your patience.

emakx3
(@emakx3)

2 years, 6 months ago

Hello, This is a great Plugin, but I have the same problem:

County Code Not Captured in Form Entries.
A quick fix for this bug is highly appreciated.

Thank you.

Jakes
(@johanppmedia)

2 years, 6 months ago

Hi there @kaisarahmmed , any update regarding this problem?

Plugin Author Kaisar Ahmmed
(@kaisarahmmed)

2 years, 6 months ago

Hello @emakx3, I fixed the validation flag issue.

Thanks for your patience.

Thread Starter Generosus
(@generosus)

2 years, 6 months ago

Hi @kaisarahmmed,

Unfortunately, Version 1.4 of your plugin did not fix this.

Please refer to this topic.

Thank you.

Plugin Author Kaisar Ahmmed
(@kaisarahmmed)

2 years, 6 months ago

Hi @generosus, Can you please share all of the issues in the video record?

Wating for your reply.
Thanks.

Thread Starter Generosus
(@generosus)

2 years, 5 months ago

Hi @kaisarahmmed,

Most likely, when you fix this issue, the above will be resolved as well.

If not, I’ll send a video to your email of record.

Thank you!

Plugin Author Kaisar Ahmmed
(@kaisarahmmed)

2 years, 5 months ago

Hi @generosus, I fixed some issues from your list.

Thanks a lot.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Bugs: Country Code Not Captured | Country Code Styling Breaks’ is closed to new replies.

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