Bugs, no support replies received.

  • Resolved sadhaka

    (@sadhaka)


    4 years, 2 months ago

    Paid for a subscription to the “Social Snap Plus”, rather rashly.

    I sent a support request asking why the copy link button has a distorted UI.

    No reply.

    I then realised the copy link button doesn’t even work. Sent another support request that had the same “support request number”.

    No reply to that either.

    Now I’m wondering if they’ll honour their “100% money-back guarantee”.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Social Snap

    (@socialsnap)

    Hello,

    I’m sorry to hear that you’re frustrated with our paid customer support system. Please send your ticket number and I’ll make sure to reply to your ticket as soon as possible.

    Social Snap v1.1.12 has been released and it should get the copy link button issue fixed.

    Let me know if there is anything else we can do.

    Thread Starter sadhaka

    (@sadhaka)

    I see that it has been fixed. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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