Bugs | Poor support

  • Purchased a pro lifetime license – big mistake. Months and months without critical bug fixes. Support very slow to respond. No real development.

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  • Hello @atechg

    We are extremely sorry for your bad experience.

    We got some issues from our clients and fixed some of them already and the remaining ones are in development. Please allow us some time to fixed all the bugs.

    We are working hard to provide better support.

    Now, could you please tell me the issues that are showing on your website so that I can help you?

    Kind Regards.

    Thread Starter atechg

    (@atechg)

    Feel free to respond to my support ticket. I have sent two followups requesting a status update in the last few weeks.

    Hello @atechg

    I can’t find the email with this name atechg? Can you tell me the last few words of your email address so that I can reply?

    Kind Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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