• Resolved pokecon

    (@pokecon)


    I have one google account.

    I have created multiple business profiles.

    I set it to “A”. However, the bug is listed in “GBP” of “B”.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Koen Reus

    (@koen12344)

    Hi @pokecon,

    I’m not quite sure what you mean. You mean the posts are created in a different location than the one you have selected in the settings?

    ~ Koen

    • This reply was modified 2 years, 10 months ago by Koen Reus.
    Thread Starter pokecon

    (@pokecon)

    Yes!
    I have multiple “business profiles” registered in one Google account

    If you post “WordPress” in that state, there is a bug that it will be posted to a place other than the specified “Business Profile”.

    If you have any experience improving similar cases, please tell me how to do it.

    Plugin Author Koen Reus

    (@koen12344)

    If you’re on the premium version this could happen if you have a different location selected in the “Advanced Post Settings” of your Auto-post template.

    If you are in fact on the premium version, please contact me directly at [email protected] as this section is only for support of the Free version of the plugin.

    I’m not sure how it could happen on the free version. I’d double check that the correct location is selected in Post to GMB > Settings > Google settings, and try saving the settings again.

    Thread Starter pokecon

    (@pokecon)

    thank you!

    The environment is occurring in subdirectory type multi-site.

    It is a free plan.

    I’ll be observing this bug for a while, so I’ll explain it specifically.

    Plugin Author Koen Reus

    (@koen12344)

    The plugin settings & Google accounts/locations are saved for each site in the network individually so that shouldn’t cause such a conflict…

    Have you ever selected the other location (B) on that site before, and then switched it back to A?

    The locations are identified internally by their Google ID which is a very long string of numbers. So its unlikely that the plugin would post to the incorrect location by itself, unless it has stored the ID of the wrong location in the database somewhere.

    Are you running the latest version (3.0.14) and have you refreshed the location list afterwards, and then saved the settings? There was a small issue in 3.0.10-3.0.12 that could cause locations within location groups to be selected incorrectly.

    Note: if you do not have the plugin network activated and its not active on the main site of the network, update notifications will not show up in the Network Admin.

Viewing 5 replies - 1 through 5 (of 5 total)
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