Their business practices are outrageous,

  • <p>Leur pratique commerciales sont scandaleuses, je ne suis pas d’accord ce sont les méthodes commerciales de cette société qui renouvelle votre abonnement alors que vous n’avez rien demandé, et en plus ils vous disent vous avoir envoyé des emails d’avis de renouvellement, ce qui est faux. Ils ne sont pas très courtois quand il s’agit de reconna?tre leur tord. à ce jour ils ne m’ont toujours pas remboursé. S’ils vendent un produit à un client résident en France, ils doivent se conformer à ces lois, et la tacite reconduction d’abonnement est illégale et en plus sans avis.</p>
    <p>?</p>
    <p>Their business practices are outrageous, I do not agree it is the business methods of this company which renews your subscription when you have not asked for anything, and in addition they tell you that they have sent you renewal notice emails , what is wrong. They are not very courteous when it comes to acknowledging their wrongdoing. To this day they still have not refunded me. If they sell a product to a customer residing in France, they must comply with these laws, and the tacit renewal of subscription is illegal and moreover without notice.</p>
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    • This topic was modified 2 years, 4 months ago by bethybest.
    • This topic was modified 2 years, 4 months ago by bethybest.
    • This topic was modified 2 years, 4 months ago by bethybest.
    • This topic was modified 2 years, 2 months ago by bethybest.
    • This topic was modified 1 year, 5 months ago by bethybest.
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  • Hello @bethybest ,
    Hope you are doing well!

    I can see that due to the Plugin update issue, we have missed two stars from the Rating. Since the issue you are having is related to the PRO plugin, we are not allowed to discuss about the PRO plugins on this platform.

    However, an update is sent already to the ticket you have created at our support center with a possible solution. Hopefully, that will help you to solve the issue.

    Since you have raised a point regarding the support, we are trying our best to minimize the response time and with that motive, the last reply was sent from our support center 7 hours ago(from the time this reply was created). But, we are always open to suggestions. If you have any suggestions on improving the Support, feel free to let us know. It will be forwarded to the team directly.

    Let us know if there is anything else you need help with.

    Best Regards,
    Prosenjit

    Thread Starter bethybest

    (@bethybest)

    Thanks for your answer, and the bug is fixed. I reinstalled your plugin with the news version, all seems ok. Your plugin is good, just sometime there are problems with css, but when I clear the cache, all is ok.

    Hello @bethybest ,
    Hope you are doing well!

    Glad to hear that the solution works. Since you are using a caching plugin, changes made on the site sometimes may not reflect immediately. In those cases, you need to clear the caches from the site.

    If everything is sorted out, we would be grateful if you can please consider updating the review to reflect your most recent experience. Your feedback is extremely valuable for us and we will stop at nothing to make our clients happy!

    Let us know if there is anything else you need help with. We are always here to assist you.

    Best Regards,
    Prosenjit

Viewing 3 replies - 1 through 3 (of 3 total)
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