Bulk cancel subcriptions?

Hi @onyx808

Thank you for reaching out to Paid Memberships Pro.

The Developer’s Toolkit may help you bulk cancel user’s with a particular level – https://www.paidmembershipspro.com/add-ons/pmpro-toolkit/

However, if real members exist on this level too you may need to bulk adjust this data directly in your database to remove these hackers. If you need help running a SQL query, I recommend reaching out to a local WordPress developer.

If you want to try the Developer’s Toolkit method, you may try it out via this link: https://www.paidmembershipspro.com/free

I hope this helps get you started.

Sorry for bumping this, another option would be to reach out to your payment gateway support to help you bulk cancel these subscriptions/charges which should then remove their membership level from your site.

@andrewza Would it be possible to use the Developer’s Toolkit to target just one day? not all members in one particular level?

Unfortunately not, for any questions relating to premium/commercial products please reach out to our support team on our website – https://www.paidmembershipspro.com as this goes against the WordPress guidelines.

@andrewza thank you.