Bulk Download link not working in email
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Hi,
We’re having issues with the Bulk Download link in emails not working most of the time. We understand the link is only viable for 24 hours and it appears you need to be logged into WordPress to download from the email (can you confirm this?) however we are getting errors saying ‘The link you followed has expired.’ even though we are opening it instantly.
We’ve done multiple tests, some with heaps of files, some with only a couple. We’ve increased memory limits etc however the zip file will only download from one email address but not another (same form entry).
Can you explain why this is the case?
Thanks
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