Bulk Smush button not working

  • Resolved andresmolina

    (@andresmolina)


    8 years, 9 months ago

    Hi,

    When I open the media–> wp smush section it says Andres, you have 375 images that need smushing!You can Upgrade to Pro to bulk smush all your images with one click. Free users can smush 50 images with each click.

    But the truth is that when hit the smush button, it does nothing. Nothing happens, whilest normally there was a percentage bar over the smushing process. It is been like this for the last month.

    I went on to media section and a took few images randomly and it says they are all smushed. This makes me think there might be a problem registering the amount of left to smushed images.

    I installed the last version today, which supposedly should fix this, but no, no luck.

    Would you please help me?

    Thanks
    Kind regards

    https://www.ads-software.com/plugins/wp-smushit/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi andresmolina,

    Sorry to hear you’re still having this issue.

    Have you already tested for plugin conflicts by deactivating your other plugins and running smush process after that?

    Can you also open WP Smush panel in Chrome browser, right click anywhere on page and click Inspect.
    When the window opens switch to Console tab and run the smush process and see if there are any console errors showing up that could tell us what’s going on?

    Cheers,
    Predrag

    Thread Starter andresmolina

    (@andresmolina)

    Hi,

    Thanks for the quick response.

    I always use chrome, and inspecting element does not throw any error on the console tab.

    I did tried disabling all the plugins and still nothing.

    Check the image to see the actual status of the plugin https://i.imgur.com/hFNrGcd.png

    @andresmolina, Can you please contact us via: https://premium.wpmudev.org/contact

    Select “I’ve a different question as subject” and mention “Attn. Umesh Kumar” as subject.

    Add a link to this thread in message and send it over.

    Once I get the details, I’ll take it further from there.

    Cheers

    Hi @andresmolina,

    As you confirmed over the email, that it’s working for you now, I’m marking this as resolved.

    Cheers,
    Umesh Kumar

Viewing 4 replies - 1 through 4 (of 4 total)
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