Bundle can not be the only product in cart

  • Resolved pdig2000

    (@pdig2000)


    3 weeks, 4 days ago

    Hi,

    I just installed the plugin and everything is working fine except adding to cart. When the cart is empty the add to cart button does not work on the bundle page. Only when I add other products I am able to add the product to the cart.

    A similar issue arises when the I try to remove products from my cart. When I remove all products except the bundle (so the bundle would be the last product remaining in the cart) I encounter a critical error on the WordPress website.

    Any idea how this problem could arise? Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hi @pdig2000

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    There is an error on your cart, please enable debugging on your site and let us know more details about the error message.

    If you enabled a debug log on your site you can find errors inside the wp-content/plugins/debug.log file.

    Add below lines to your wp-config.php file to enable debugging and debug log.
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );

    After enabling debug and getting errors inside the debug.log file disable debugging by setting true to false in above lines like the below example.
    define( ‘WP_DEBUG’, false );
    define( ‘WP_DEBUG_LOG’, false );

    It can be an issue with the Ajax Add to Cart feature too, so you can disable it and try again.

    This issue can be related to your theme or one of the plugins on your site. To find it follow the below steps.

    • Deactivate any WooCommerce-related plugins, and only active the product bundle and WooCommerce.
    • Delete the product from the cart and add it again. If it worked fine, activate other plugins one by one to find the plugin that causes this issue.
    • Try with another theme.
    • If you are using WooCommerce cart block then try to use WooCommerce cart shortcode instead.
    • Try to deactivate all of the plugins and only keep WooCommerce + Product Bundle.

    I hope it helps.

    Best regards

    • This reply was modified 3 weeks, 4 days ago by Emily Wilson.
    Thread Starter pdig2000

    (@pdig2000)

    Hi Emily,

    Thanks for your reply! It was an issue with a conflicting plugin WC Category Discount. Thanks for your help!

    Plugin Support Emily Wilson

    (@emilywil)

    Hi @pdig2000

    You are welcome.

    Please help us spread the word and boost our motivation with your 5-star review for the plugin.

    Thanks and Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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