Bundle price is 0,00 on invoice line

  • Resolved rruyter

    (@rruyter)


    3 months ago

    On my invoices one of my bundles is shown wit a 0,00 price on the line item.

    Totals of the invoice are good.

    I have compared bundles without the issue with the particular bundle that has this problem, but dont see any remarble difference.

    So line item is 0,00 (even if there are other products on the invoice with correct amounts), but the totals are fine.

    Any idea what could be going on?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter rruyter

    (@rruyter)

    Forgot to mention we only see this for a short time. maybe after the latest update?

    We are currently at version 8.1.6

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @rruyter ,

    Which plugin are you using for generating the invoice and packing slips on your site? This might be affected due to some changes after the update.

    By default, we display the bundle main price as $0 but subproducts with full prices when they use the auto-calculated pricing method. So the subtotal and total won’t be affected. This is to make it work properly with some external pricing and discount plugins.

    Bundles that use the fixed total price in the General tab won’t be affected by this. The main bundle price is the whole bundle price and sometimes, the prices of subproducts are displayed as $0 to not cause conflicts with dynamic pricing or discount rules plugins that offer reductions on both the main bundle and subproducts.

    If the subtotal and total works properly, you can kindly leave it as it is.

    Best regards.

    Thread Starter rruyter

    (@rruyter)

    I replied via email, but it doesn’t add to this thread.

    I use the Pro version of PDF Invoices & Packing Slips for WooCommerce of WP Overnight.

    I don’t use the auto calculated price, but the fixed total price in the General tab. Until recently that price was shown on the line element of the bundle on the invoice. Now it’s € 0,00.

    Another problem (or new behavior) that could be related caught my attention. When a sub product of a bundle is sold out, the whole bundle was marked as sold out and the bundle couldn’t be added to the shopping cart. Now the bundle is marked ‘on stock’, but the add to cart button is missing (luckily).

Viewing 3 replies - 1 through 3 (of 3 total)
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