• Resolved irongenetics96

    (@irongenetics96)


    Hey i am totally confused because of the new Instagram Api.

    I reconnected my Instagram account and choose “Business Basic”. Is “Business Basic” giving the Graph Api too? Because in Instagram under accounts/manage_access/ i have now Smash Balloon Social Personal and Smash Balloon Business-IG

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  • Plugin Support Smash Balloon Manuel

    (@mescobar)

    Hi @irongenetics96,

    Thank you for contacting us! You are correct, under the authorized apps and websites, you’ll see Smash Balloon Social Personal, which was used for the Basic API access. This is the connection that will lose access in December due to the Basic API deprecation.

    We’ve replaced this with Smash Balloon Business-IG, which will appear after you reconnect your account to the plugin using the Business Basic option. This updated connection includes all the necessary changes to ensure the plugin continues functioning after the Basic API is deprecated.

    Please let me know if you have any other questions, we here to help!

    Best regards,

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