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  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @petewinter

    The error you’re experiencing is a valid order failure. The?ORDER_NOT_APPROVED?error indicates a rejection by PayPal or the payment provider. In an upcoming update, we’ll aim to present these error messages in a more user-friendly manner, but the order of failures is valid.

    This should be an issue with the customer/buyer funding source. Please request the customers/buyers to try different/valid card details while processing the payments.

    If you’re facing any issues, please create an MTS ticket via –?https://www.paypal-support.com/s/?language=en_US?with the detail information and error details.

    Looking forward to your feedback.

    Regards,

    Krystian

    Thread Starter petewinter

    (@petewinter)

    Thanks for the reply and information

Viewing 2 replies - 1 through 2 (of 2 total)
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